We’ve created this FAQ page to answer the most common questions about our tree surgery and arborist services. Whether you’re planning tree work, dealing with a damaged or overgrown tree, or simply want expert advice, you’ll find clear and practical answers here to help you move forward with confidence.
We provide a full range of arborist services including tree removal, pruning and maintenance, stump grinding, tree planting, tree health reports, wildlife inspections, and wood chipping.
Yes, tree removal can be carried out year-round, depending on safety, access, and environmental conditions.
Tree pruning is best carried out in autumn and winter when trees are dormant, helping to reduce stress and minimise the risk of disease.
Yes, we provide emergency tree services for dangerous or fallen trees where urgent action is needed.
Yes, we assess tree condition and provide expert advice or treatments to improve long-term health and safety.
Yes, we are trained and qualified to carry out complex tree removals, including those near buildings. We use specialist rigging techniques to safely dismantle trees in controlled sections.
You can book by contacting us via our contact page, phone, or email. We’ll discuss your needs and arrange a site visit if required.
Yes, we provide free, no-obligation quotes based on a proper assessment of the work required.
This depends on the type of job and current availability. Emergency work is prioritised and can often be carried out quickly.
Yes, we carry out a full inspection before starting any job. This includes assessing the tree’s condition, structure, surrounding area, and checking for any wildlife to ensure the work is carried out safely and responsibly.
Once you get in touch via our contact page, we’ll discuss your requirements, arrange a site visit if needed, and provide a clear, no-obligation quote.
Costs vary depending on the size of the tree, access, waste removal, and complexity of the job. We provide tailored quotes for each project.
Yes, there is typically a minimum charge, but this depends on the type and size of the job.
You only pay once you are 100% satisfied with the completed work.
Yes, we can remove all waste or leave materials such as logs or wood chips if requested.
Several factors influence the price, including tree size, location, access, safety requirements, waste removal, and the complexity of the job.
Yes, we are fully insured with public liability cover, giving you peace of mind when work is carried out.
Yes, we always inspect trees for wildlife before starting. If protected species are present, we will not proceed.
Yes, it can be illegal to disturb nesting birds or protected species. We always check for wildlife before starting work and follow all UK environmental regulations.
If wildlife is found, we stop work immediately and reschedule when it is safe and legally permitted to continue.
Yes, all work is carried out in line with British Standards and environmental protection laws.
We are based in Dingwall and serve Inverness and surrounding areas across the Scottish Highlands.
Yes, we regularly work on rural properties and estates across the Highlands.
Yes, we offer 24/7 availability for emergency tree services where required.
In some cases, yes. Trees may be protected by Tree Preservation Orders or located in conservation areas. We can help advise you on this before any work begins.
If you’re concerned about a tree posing a risk, contact us as soon as possible so we can assess the situation and advise on the safest next steps.
Yes, we always assess whether a tree can be safely retained before recommending removal.
A qualified arborist has specialist training in tree biology, safety, and long-term care. This means better decisions for your trees, safer work, and compliance with industry standards.
We are a university-qualified arborist with specialist knowledge in tree health and long-term care. We prioritise safety, environmental responsibility, and customer satisfaction on every job.
If you still have questions or need advice about your trees, we’re here to help. Every job is different, and we’re happy to talk through your situation and recommend the best approach with no pressure.
Call us: 07507 147290
Email: thehighlandarborist@gmail.com